Privacy Policy

1. Introduction

D8 Plumbing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our plumbing services in Dublin 8 and surrounding areas.

By using our website or services, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide when:

• Requesting a quote or booking our services
• Contacting us via phone, email, or contact forms
• Subscribing to our newsletter or updates
• Leaving reviews or feedback

This may include: name, address, phone number, email address, property details, and service requirements.

Usage Information

We automatically collect information about your visit to our website, including IP address, browser type, pages viewed, and time spent on our site.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our plumbing services
• Process service requests and appointments
• Communicate with you about our services
• Send you updates, promotions, and service reminders (with your consent)
• Respond to your inquiries and provide customer support
• Improve our website and user experience
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party contractors or suppliers who assist in delivering our services
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a business sale, merger, or acquisition
• Consent: With your explicit consent for specific purposes

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data
• Rectify inaccurate or incomplete data
• Erase your personal data
• Restrict processing of your data
• Data portability
• Object to processing
• Withdraw consent at any time

8. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie usage, please see our Cookie Policy.

9. Third-Party Services

Our website may contain links to third-party websites or use third-party services (such as Google Reviews). We are not responsible for the privacy practices of these third parties.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with an updated "last modified" date.

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: